Peugeot 107 Recall: the ‘Good News’ story

Peugeot 107 Recall - Peugeot responds to a Cars UK reader's problem

After a tale of woe from a Peugeot 107 owner with a ‘Sticky Throttle’, Cars UK contacted Peugeot UK who have stepped in and sorted the problem.

Last week was all about the recalls in the car industry – mostly Toyota recalls. But it wasn’t just Toyota cars which were affected by the sticky throttle recall. Peugeot and Citroen were affected too as their 107 and C1 are made by Toyota and are really a Toyota Aygo under the skin.

So along with the wide range of Toyotas that needed a fix, there was also a C1 recall and a 107 recall. But at least the cars were getting fixed and Peugeot and Citroen were addressing the issue.

Understandably, we’ve heard tales of woe from owners of affected cars, more concern in most cases rather than real problems. But yesterday one Cars UK reader – Sean Hughes –  left a very worrying comment on the article we did on the 107 recall. His 77 year old Mum had been having issues with a sticky throttle on her 107 for months. They’d been to their Peugeot dealers – Charles Hurst in Northern Ireland – but they said there was nothing wrong with her car.

But the same thing happened again to Sean’s Mum – a stuck accelerator – soon after Charles Hurst had checked the 107 out, so Sean decided he should take the car for a few days to see if the same happened to him. It did. Twice. The second time resulting in a small coming together with a stone wall. Believing there was nothing he could do – as Charles Hurst had given his Mum’s car a clean bill of health – he stumped up to repair the car.

Imagine his surprise when Peugeot announced the recall on the 107 for exactly the issue his mum’s car had suffered. He contacted Charles Hurst who told him the best they could manage was to look at the car the first week of March and there was no chance of a courtesy car in the meantime for mum, despite the history.

Now Sean’s mum lives in the sticks, she’s 77 and not in the best of health. Understandably she was scared silly to drive her 107. And frankly, we were pretty appalled at the way she’d been treated by Charles Hurst. So we contacted Peugeot last night to see if they’d intervene and sort out the mess.

We’re delighted to say that not only did Peugeot listen to the story, but they acted on the problem. They’ve already sent someone out to Sean’s mum with a courtesy car, collected her car for a fix and are investigating the back history. It shouldn’t have happened in the first place, but that’s down to the dealer. Peugeot have acted remarkably quickly to fix this and address the issues.

So a big round of applause for Peugeot for doing the right thing. And good on Sean for fighting his mum’s corner.