Volkswagen announces updates to the infotainment system on the Golf MK8, with new software and new hardware to improve functionality.
VW may be obsessed with rolling out electric cars, but it’s the Golf MK 8 that is still its bread and butter. But it’s had problems, especially with its glitchy infotainment.In fact, things were so bad that VW suspended deliveries of the Golf back in May last year to try and fix things, but even after it restarted deliveries a month later things weren’t perfect, and VW forums are still littered with complaints of glitchy infotainment.
Now VW tells us they’ve fixed things with some new software and some new hardware, although only new-build cars will get the new hardware, with cars already with customers getting a software update in the New Year to improve things. Which is a voluntary upgrade, VW is at pains to point out.
VW says the new software is better optimised and has a new voice control promising to be faster and more responsive and able to understand whether the driver or passenger is speaking and its natural voice control is able to understand freely worded phrases too. It also jumps into life much more quickly.
Underpinning the new software is new System on Chip (SOC) hardware promising 25 per cent more processing power than the existing version for faster responses.
Let’s hope VW Golf 8 owners will soon have an infotainment system that works properly.




Sata taylor says
I also have a problem with blank screen. Apparently it takes 2 days to do an update !! After being in the dealership for 2 days the work has not been done and i have to wait 6 weeks till i can have a curtesy vehicle and the work done
k g McManus says
I can’t even find where the ringtones are in the infotainment system are! Very bad!
john h says
If I had known about the utterly crap infotainment system that is in the golf 8 then i would NEVER had even entertained the thought of getting one. I have a GTD Golf 8 and it is seriously starting to affect me mentally.
Constant beeping and binging and also re booting when I’m trying to follow my sat nav. Not to mention the car slamming on the brakes all by itself with no instruction from me to do so. The car is dangerous, annoying and has the worst paint job I have ever seen in a new car. Stay well away from this THING. I’m sorry but that’s the only word I can think of to describe it.
Nigel Taylor says
John I had the same issue with a GTI Golf 8. Drove me crazy as every day I got into it there would be some sort of error message on the display. Best of all was when the dash would reboot itself as you were driving along. I ended up rejecting the car and have moved to an Audi A3 which has had no issues so far. I don’t think I will ever go back to VW.
Liam O says
Did you get a solution as i am having the same issue?
JamesW says
I received the upgrade last week from the dealer and it has made no improvements whatsoever. For anyone thinking of purchasing a Mk8 Golf, please don’t! Hands down the worst golf they have ever bought to market. Just wish I could rewind back 3 months and have kept the sublime R-Line Polo we had previously.