The Motor Ombudsman’s Garage Star Awards, celebrating exceptional customer service are announced, with the winner The Garage (Whitburn).
A good garage to look after your pride and joy is essential, and if you find one with exceptional customer service, always prepared to go the extra mile, then you’re sorted.Cars UK has that covered with our Motoring Directory where all the listings are driven by reader recommendations, and The Motoring Ombudsmen has their Garage Star Awards for garages which shine for their exceptional customer service.
The 2021 Garage Star Awards have now been announced, with winners from eight UK regions grabbing a gong for going the extra mile and doing everything from hosting vehicle maintenance classes, to staying open out of hours to get a car fixed on time to sourcing a last-minute car for a customer needing to make an urgent journey.
The regional winners of the 2021 Garage Star Award are:
- North: Westmoor MoT Centre
- South: Honda Bushey Heath
- East: Frettenahm Service Station
- West: Cadley Garage
- Midlands: Clarkes4Landys
- Northern Ireland: JC Halliday & Sons
- Scotland: The Garage (Whitburn)
- Wales: FRF Toyota Haverfordwest
Out of the regional award winners, it was The Garage (Whitburn) taking the top gong as Star Garage 2021.
Bill Fennell, Chief Ombudsman and MD The Motor Ombudsman, said:
Providing excellent customer service is one of the fundamentals of running a successful business, and the high standards required by our Codes of Practice reinforces the importance of this. It has been very encouraging to see all the inspirational accounts received from motorists amongst this year’s nominations, demonstrating the dedication and unrelenting efforts of businesses up and down the country to do all that they can to help keep motorists on the move in their time of need.
Congratulations to one and all.




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