More on the Toyota sticky throttle saga, with an update from Peugeot who say 6,000 Peugeot 107s in the UK will be recalled.
Update 3: We contacted Peugeot after an elderly lady in N. Ireland has big issues with her 107. Her dealer was no help, but Peugeot UK stepped in and sorted things for her. Good for them.
Update 2: Peugeot has responded to criticisms of their call centre after Cars UK asked them to look at the issue in light of the comments left at the end of this story. If you have any more problems let us know and we’ll see what we can do..
Update: Peugeot told us verbally that 6,000 107s were going to be the subject of a recall. But they’ve now updated that to 6,667 and confirmed it’s only Peugeot 107 models fitted with the 2-Tronic semi automatic gearbox or Manual gearbox cars fitted with ESP that are affected.
It took Peugeot a bit longer to come back to us on the 107 recall than it did Citroen on the C1 recall, but perhaps that’s because the problem for Peugeot is a bit bigger – they’re saying that 6,000 107s in the UK are affected.
Again, as with Citroen it’s the cars fitted with ESP which have the dodgy accelerator pedal, so unless you have a car fitted with ESP you don’t have a problem.
The only difference is that Peugeot were unable to say whether the problem relates only to petrol cars or extends to diesel cars as well. For the Citroen C1 no diesel engined cars are affected, so we’d guess that Peugeot would be the same. Apparently Peugeot don’t know the answer to that, but if they decide we’ll update here so you know.
The recall for Peugeot will be handled by their dealer network and owners of cars affected will be contacted. But if you’ve fallen outside the dealer network with your 107 – or just bought it and not got the V5 yet – you should probably call Peugeot Customer Care on 0845 200 1234 to check you’re on their list.
A bigger headache for Peugeot than Citroen, but just a small fraction of the Toyota recall issue.
Susan baker says
Is there a call back on Peugeot 107 09 plate related to back window leaking
Cars UK says
You can check for recalls at https://www.gov.uk/check-vehicle-recall
Naomi says
What happened about this in the end? My car does exactly the same thing and i’m worried it will be a rabbit hole of expenses trying to fix it.
Donna murrell says
Donna Murrell Peugeot recall 29/6/2019I’ve read your add about recalling Peugeot 107 it was a long time ago I’ve only just bought my Peugeot 107 2 tronic I have eps also I m having the same problems with Excelerator getting stuck uncontrolable revs juddering when first starting the car going to cut out and you don’t have to have your foot on Excelerator for the car to move it very scary to drive are the y still recalling them the car drives terrible please can you help
Cars UK says
You could try calling Peugeot on the number in the article, or another route is to use the Motor Ombudsman service (https://www.themotorombudsman.org/vehicle-recalls) which should tell you if your car has been ‘fixed’.
Naomi says
Mine is doing the same thing! Did you ever get to the bottom of it?
sally says
I have Peugeot 107 2012 .. it judders whilst out driving and goes to stall anyone had same issue it is automatic also. Look forward to any advice or comments
Jenni says
Hi
We have a Peugeot 107 2007 reg it has done just over 30,000 miles. The gear stick had started to become sticky so we took it to our local garage who have told us the car needs a new Gear stick at a cost of £600.00. I have read that there have previously been recalls on the Peugeot 107 gear sticks, I was just wondering what others have done about this and is there anything that can be done with Peugeot about this.
Darren says
I have a problem with Peugeot 107 its a creaky rear window I think its a problem with the bracket/arm that fixes into the rear window.
Has any one else experienced this and is it a design fault.
When the nut is losened slightly on the arm what goes into window its not as bad its the arm the parcel shelf clips on
Aggie says
Hi I have the same problem. I went to dealership, they said the trailgate required adjustment and let me go. After couple days it started to crackle again.
I’m going to phone them again but to be honest don’t think will get it fixed as my warranty expires within a month.
Did you get any update on your issue?
Wendy says
I have only just found this thread.
I have a Peugeot 107 2007. It is an automatic (2 tronic kind I think). Over the last 6 months it has started playing up irregularly. Similar to other issues on here. I am driving along and then suddenly the gearbox light comes on and within very little time my accelerator stops working and I come to a standstill. It generally seems to happen if I have been driving for a while or been in traffic (although I always put it in neutral when I am). The first time it stranded me late at night in the dark in the middle of nowhere. After about 90minutes of waiting for the RAC they couldn’t find a problem despite the checks they did. I drove it home with them following me. The next morning I took it to an RAC approved garage. They also did a lot of checks and could find anything. Luckily they were kind enough to not charge me. They said if it was the gearbox I was looking at a really expensive fix. I took it to a Peugeot garage who did a diagnostics check but they found nothing either. It has happened a few times since then. The last time it just stopped on a massive roundabout by a train station. It is now quite dangerous to drive.
I have called the customer helpline and they said that my car wasn’t on their list after I gave them my reg. They couldn’t do anything until I took it back to the Peugeot garage to have another full diagnostics. The one I had was out of the 30 days I needed it to be before I phoned them.
This check will cost me a lot of money again. Then what? If they say it isn’t on the list what am I supposed to do? There is no guarantee that they will look at it then either. I am now too nervous to drive it anywhere and don’t know what to do. Any help?
Thank you.
David Campbell says
My wife’s Peugeot 107 (2011) was sitting in our drive way yesterday when the back wind screen blow out.
No one was in or near the car, it just exploded.
I am getting the run around from the garage, waiting on Autoglass coming out to repair.
Has anybody heard anything else on this ?
Clare Wood says
Hi, I have a 11 plate 107 bought new in August 2011 and on Saturday I knocked the rear of the car when reversing and the door just exploded. I read the comment by Jonathan Owens above and was wondering if anyone else had experienced this before I call my dealer regarding a possible fault under warranty, especially as the glass landed outside the car rather than inside, which is what I assume would happen if my bump was the main cause.
Thanks!
debbie janes says
worst car ive ever had went for the recall, and after that the clutch went £700 repair someone i know, not peugeot…. £1200 got it done, after all what else could go wrong? 7 months ltr acutater went.. Cost? £1200 again. its only a 2006 semi auto. Ive never had so much agg in my life with a car. Never ever again. Ive left it and bought a new car dont care if it burns.
Gill Gano says
I had to help two old ladies today in a 107. 2010 Model only done 6000 miles. Gear box gone. AA took to the local peugeot garage to be told they would have to pay for a new one. What about the problem no mention of it. I shall be ringing tomorrow but i think it is an outrage that they obviously have a problem and are just doing nothing about it. I would never buy a peugeot and would certainly tell anyone i know not to bother also.
Mary Alesbrook says
I have to agree having paid about £1000 to have a new clutch fitted. 4 months later it breaks down again with the same problem – no drive and the red light comes on. A week goes by and my garge says the Peugeot garage can’t find anything wrong with it. They bring it back and it broke down with exactly the same fault as they were delivering it back.
Another eight days go by and my garage ring me with the news that they’ve been told by the Peugeot garage that it’s the actuator gone and it’s going to cost me £1500 to fix.
After 6 years I shouldn’t have to pay £2500 to get back on the road. I can’t tell who is ripping me off – my garage, the Peugot garage who for a week say they can’t find anything wrong with it or Peugeot for selling me a pig in a poke when I bought the vehicle new.
Dan says
I have a 55′ 107 and have always been concerned by the erratic nature of the brakes from day one. It had only done 5k miles when I bought it from a dealer in Coventry in 2007, and I have experienced this more strongly ever since (now at 43k on the clock).
It seems that whenever I brake during short urban trips, I have to brake much much sooner than I usually would. The brakes make a nasty churn and grinding sound as they vibrate, its as if I am driving on ice and they are failing to stop immediately. Im aware of this happening when it snows, for example, but surely not every time I go down even the smallest of hills.
The front brake discs were changed about a year and a half ago, but the problem remained. I’ve had one accident the first year I owned it, whereby I ploughed into a swerving car in front. Although the accident was not my fault, looking back, I do wonder if the braking issue has anything to do with it because thats when I first properly paid attention to the grinding.
Is this normal? Has anyone else with a 107 noticed extrememly bad grinding braking for hills? Never had it before in any other car.
Kate says
I’ve had a similar problem with my brakes on my 107 sport xs. For several weeks now I’ve noticed a squeaky sound when I brake and lately there has been a burning smell coming through my air vents. This morning my brakes seized up when I was driving 40mph, I pulled over and my passenger wheel brake was smoking and my brake lights were still on even though I was out of the car and not touching my brakes. The rac came out and could not find a problem so I’ve took it to the peugeot dealership where they still can’t find a problem. Any ideas anyone?
louise haji says
i bought my car 6months old in 2010 its a 09plate, ive noticed that i have to brake really hard and when the brake has been pushed it needs to click before i can brake fully, i dont drive long distances often and its only done 15,000 miles. how do i find out if my car is a recall?? plz help
jacky says
i bought my 107 5months old in 2010 its a 10 plate. i have had trouble with my brakes aswell, i have to brake really hard and when the brakes have been pushed it sound like grindeing noise and some times it seems it dosent stop in time and the noise gets louder, i went to peugeot garage to ask about it, they werent helpfull and said it dosent come under garanttee, my car has only done 6.000 how do i find out if my car is a recall? plz hep
Mrs. Pamela Farrell says
I have a Peugeot 107 which I bought in June 2010. In October the car would not respond to the accelerator peddle. I switched the engine off and called the AA and after 10 minutes the engine restarted and the car drove normally. This happened twice and the second time I drove it to my local dealer who have kept it for 3 weeks testing it. Unable to find the fault they now expect me to take the car back even though this could happen again any time. Naturally I refused to take the car and am now waiting for advice on how to deal with situation. They refused to exchange it for another on the grounds they could not faind a fault with it. I now see on the Peugoet sight on the internet that there have been precious problems with the throttle on the 107.
mel says
Hi, did you ever find out what the problem was as ive got an 09 reg and the same thing is happening
Derek Dhammaloka says
I bought a May 2006 Peugeot 107 Automatic (2-tronic) in April 2010 from a Peugeot Dealer (Broad Green Wellingborough). On 16 July, I have noticed loss of drive – loud noise then accelerator jammed. The actuator failed, destroying clutch and release bearing. Marshall Peugeot in Peterborough contacted extended warranty who inspected and declared not warranty. A new clutch and actuator was required. It was in the garage for nearly 4 weeks and the total bill was nearly £2,000. I am glad to get my car back on 12 August 2010, but I am concerned about my finances. What are my rights and who can help me out?
Su Hayes says
My 107 – 2 years old was recalled in March 2010 for accellerator – since then it has on occdasion stuck – something I would not expect on a car 2 years old with less than 2,000 on the clock. Yesterday accellerator stuck flat down whilst I was driving my daughter – it scared us both. I managed to get it under control rang the garage and they wouldnt pick it up so I had to call RAC out. The car is STILL in the garage and they tell me it COULD be the rugs causing the problem??????????????????????///// Am furious that they dont seem to be taking this very seriously. I am without a car and not prepared to drive a car with an unstable accellerator..am I the only one being treated like this??
Su Hayes says
My 107 – 2 years old was recalled in March 2010 for accellerator – since then it has on occasion stuck – something I would not expect on a car 2 years old with less than 2,000 on the clock. Yesterday accellerator stuck flat down whilst I was driving my daughter – scared us both. I managed to get it under control rang the garage and they
Derek Dhammaloka says
I bought a 2006 Peugeot 107 Automatic in April 2010 from a Peugeot Dealer. Yesterday, I have noticed that I have had a problem with the accelerator. The engine got noisier. In the end when I press the accelerator nothing happened – I have got fuel in the car.
Chriss Tanski says
My Mother brought a brand new 107 on the 31st March 2010. On the 9 May, as my Mother was approaching her car she clicked the key fob to unlock it and the rear door of the car literally exploded. The explosion was so bad that, what was left of the rear hinge of the car was forced up and the AA were unable to move it. The mechanism that holds the rear door had completely disintergrated, the window and lock were completely shattered and had blown outwards covering the road.
On the Monday we both went to Hyltons of Wolverhampton and spoke to Neil Sutor the Area Sales Manager, who told my Mother that in his opinion the damage had been caused by vandalism or a pellet/bullet had been fired at it (even though the window was blown outwards) and he was unsure that it would be a warrenty claim and she should have reported it to the police as it would probably be an insurance claim. (The Police laughed and told us that it sounded like the Manufacturers were tyring to “wriggle” out of a warrenty and if the door had been hit by a bullet/pellet it would not have exploded outwards, they advised us to call trading standards).
Hyltons finally agreed that it was a warrenty, but no curtesy car would be provided, a hire car was provided by the AA, but my Mother was not told it was only for two days, when I spoke to Hyltons they stated that the hire car would be provided until my Mother got her car back. In fact the car was only provided for 48 hours and my Mother incurred £48 bill for two days extra hire. Hyltons have now provided a curtesy car, from Friday 14 May until Sunday evening the 16 May, when it will have to be returned as someone would be disappointed that they could not have a curtesy car for their service, leaving my Mother with no car from then until her car is fixed. Its obviously not their problem that she is disappointed that through no fault of her own her car exploded and she has no car and is now £48 out of pocket.
What I want to know is:
Should I be able to ask for, and get, a written report as to what caused the car to explode.
Has this happened before or it it likey that a batch of the gas struts may be faulty, if so, if some one was standing right by the rear of the car they could be seriously injured or even killed.
Why has my Mother been treated so shabbily, and why will they not cover the cost of a curtesy car or hire car for her.
What guarantee do we have that the integrity of the internal structure of the car has not been compromised in any way.
How can the Area Manager think he can say to my Mother that she should stop behaving “like a victim”, when we were questioning his vandalism theory and I asked if it may be possible for Mom to have a replacement car.
Why did he also say that by going to Trading Standards it would make things more difficult and delay matters.
I am at the end of my tether with these people, and at present my Mother is terrified that the car will come back with futher problems.
Can you please help us?
CarsUK says
Wow! Sounds like something from a film. If what you are saying is right it does seem like your dealer is being rather less than accommodating. But we have asked Peugeot to comment and we’ll get back to you as soon as we hear back. But it is the weekend so we may not have an answer for you until Monday.
Jonathan Owens says
Hi Chriss,
On 6th August 2010 we bought an ’08-plate Peugeot 107 and, six days later, BANG! the rear screen exploded in my wife’s face. She hadn’t even touched the screen, but had been stood at the rear of the car talking to a friend. Luckily, my wife had already brought our 2-month old son indoors. (What if he was still in his rear-facing car-seat?? Or what if my wife still had hold of him? The mind boggles…)
The thorough investigation by a clever gentleman at Autoglass determined that the sprung boot-lid arm had snapped the it’s joint with bracket in the screen (metal on plastic – bad idea!), allowing the arm to punch through the glass.
In short, this is a design fault and should be fixed under warranty.
So our car is being fixed, but unfortunately the dealer can’t guarantee that this can’t happen again, so we’re changing the car for something larger/less flimsy.
Sean Hughes says
My mum aged 77 drives a Pug 107. In Sept 09 she had a scare when the accelerator went into overdrive and her speed shot up from 50 to 70 mph before she could get it under control. She took it to a local Peugeot dealer who said they examined it and found nothing wrong. The same thing happened again in November. When she told me I took it for a while and on the 2nd day the same thing happened to me. Luckily I was only doing 30mph and was quicker to react at bringing it under control. It did scare the heck out of me though.
We took the car to Charles Hurst and gave specific instructions to test the accelerator and informed them of the 3 instances. They say they checked it and gave the car back informing us no faults could be found.
In early January I was driving the car at a constant speed of approx 20mph (being careful on the roads due to ice patches still being around) when the car started to accelerate. This time I was not so lucky, the car hit an ice patch sending the car into a skid and I hit a stone wall. The front of the car was badly damaged but still driveable.
As we had no joy with Peugeot I did not think of contacting them as having the car tested and no fault found it would be a pointless exercise to try and point the blame at them. Instead I decided to fix the car myself as the insurance was £350 excess and doing it myself would be less expensive plus protect the no claims bonus.
It was only when I heard early Feb that Peugeot were recalling this exact model that I contacted Charles Hurst. We drove the car to their dealership and asked what they could do. Their response was pitiful. As Peugeot had not ‘officially’ said theur cars were faulty we were told nothing could be done and that I had to phone head office…which I did. After giving them the serial number they informed me it was to be one of the cars which were to be recalled.
They have opened a case file. In the meantime they expected my mum to continue to drive a known faulty car. She lives 3 miles from any food shops in a rural area of Nth Ireland and so needs her car. She is absolutely terrified of using the car until it is fixed.
Charles Hurst who make approx £1 billion a year in revenue contacted her and said the ealiest time they could take her car in to examine it (when a courtesy car would be available) is the 1st week in March. Unbelieveable. There are literally a thousand cars on their forecourts and not one could be made available to her. She is 77, has cancer and this is the way she is treated.
CarsUK says
Sean: This is a sorry tale. We’ve spoken to Peugeot about this and have emailed you for more details. Hopefully something can be done to help your Mum.
CarsUK says
Sean: This should now be in hand and Peugeot have sent your mum a courtesy car and taken her car in for repair. They are also investigating the back history of this. Details on the Peugeot Good News story we have published.
Sophie says
I have a 4 year old Peugeot 107 and although i know my car does not fall under the recalls, i am slightly concerned as ever since i’ve purchased the car i have been experiencing the same problem as the Prius with my brakes. Every time i brake whilst going over a bumpy or icy road it feels like my breaks lock up and the car lurches forward, i have to be careful about breaking as i’ve nearly gone into the back of other cars numerous times. I took it to the dealer while it was still under warranty and they said they could find nothing wrong with it. Obviously it’s not under warranty anymore and i was just wondering if anyone else was experiencing the same problem or have any advice?
Lisette says
In reply to Sophie, I too experience a similar problem with my 2 year old 107. Every morning I have to apply the brakes in advance of the first junction I come to just to make sure I can stop. When pressing the brake it can lunge forward as though I’ve pressed the accelerator at the same time (although I don’t hear the revs increasing). After they brakes have warmed up they seem to perform better. Don’t think mine has a problem with the accelerator but I’m not convinced that the brakes are right. They squeak and squeal unless applied hard, and on it’s last service the garage assured me that everything was fine ….. although I’m not convinced! Would be nice to have the peace of mind that you can stop when you need too!
Kevin Hann says
Sophie,
I have got this problem as well with my car, have you spoken to Peugeot or has this problen been solved?
P Khabra says
I Have this brake probem with my 11 plate 107. I have nearly shunted 2 cars today, always when Im braking and I go over a rough bit of road, or even a manhole. It literally stops braking and I have to release and reapply the brakes like a formula one driver. I think this is a problem in all these cars as this is my 2nd one and its been occuring with both cars.
I cant be bothered taking it to the dealer as I know they are gonna be a waste of time, but I fear that once I do hit someone from the rear I wil get the blame, bit lost as to what to do, ant ideas?
P
charlene perry says
i also experience this problem i dont push hard on the breaks but still some times its like they are about to lock yet peugeot didnt find anything wrong with them
Michael Gault says
Thank you for speaking to Peugeot. Now drivers of the 107 ect. Have another problem. I have just been told that on the news last night there was talk of car insurance being invalid if there is a known fault on your car. Can we still drive while we are waiting for the “letters” or are we breaking the law?
CarsUK says
The ABI (Association of British Insurers) has issued a statement on this. It is in response to the Toyota Recall, but the same applies to Peugeot and Citroen as it is the same issue. They said:
“The ABI confirms that motor insurance policies will continue to cover Toyota owners affected by the recall of certain models. Any claims will be dealt with in the normal way, in accordance with the terms and conditions of the policy. If they have not already done so, anyone who thinks they may be affected should contact their local Toyota dealer and follow their advice.”
Which should put your mind at ease. We did hear a sharp lawyer last night claiming insurances could be void as a result of the recall, but if the ABI are saying you’re covered then you are.
Amy White says
Just called the helpline number and told they need the chassis number, so found that on my log book, they confirmed i was on there list and should get a letter next week, called the garage where i bought the car to book it in and have been told i am not on the list and they will not get paid if i am not on the list? advised to call peugeot back and get the call traced of who i spoke to and let him know? We should not have to be doing all this chasing my car is less than 2 years old?
CarsUK says
Bit poor, we agree. We’ll pass your comments to Peugeot. But don’t worry; just try waiting for the letter and then you have the proof for the dealer. In the meantime book it in with the dealer for next week and tell them you’ll bring the letter from Peugeot when you take your car to be fixed to prove it’s needed.
Jo says
Hi i have a peugeot 107 in the date bracket with affected cars, i dont fully understand the problem “fault” what is the fault actually causing the car to do??? mine lacks power on accelorating “i know its only a 1.0 but its gotten worse is this the problem its causing??
CarsUK says
It doesn’t sound likely – you just need a bigger engine! The fault causes the accelerator to stick so even if you take your foot off the throttle the car still revs. If you’re worried call Peugeot Customer Care on 0845 200 1234.
Michael Gault says
My wife has a 3 year old 107 Semi Auto and therefore comes under the so called recall. I phoned Peugeot Customer Care on 0845 200 1234 and they were “unaware” of any Peugeots that are affected by this recall problem, and “its been blown up out of all proportion if there is a problem we will be in touch in 2 to 3 weeks”. I did say that the 107 is built on the same line as the Toyota igo and the Citron C1 and is the same car apart from some panel work and the badge, but this seemed to go over there heads. Are Peugeot on the same planet as the rest of us?
CarsUK says
Peugeot don’t seem to be on the ball with this. I think we need to ask them just how “…the problem has been blown up out of all proportion”. Which we will. We’ll let you know.
CarsUK says
Michael- We asked Peugot about your experience and they have responded: Peugeot responds to Cars UK’ readers concerns
Doug Almack says
I’ve just phoned Peugeot help line on behalf of my wife with the concern over the sticky accelerator. Basically they are just saying that letters have been posted to those owners affected so wait to see if you receive one. Tried asking a few questions for reassurance but got the same answer every time – wait for the letter!
CarsUK says
You would expect them to try a bit harder to reassure worried customers. At least be able to tell you from your VIN# if your car is affected. It would either put your mind at rest that your car isn’t involved or put you on notice to receive a recall letter.
Gillian Bishop says
Thanks for the comment . Since the car was within warranty I didn’t pay. I have spoken to Customer care but they just said wait to see as recall notices were being sent out but they didn’t respond to the fact that I had just had a pedal replacement .
Gillian Bishop says
My Peugeot 107 semi automatic had a sticking accelerator before Christmas intermittently .At the garage in January I was told it was due to a faulty potentiometer and the pedal unit was replaced .The car is just under 3 years old.
I’m worried in case the replacement unit was faulty and will develop the same problem as the Toyotas. No mention was made of a general problem on January 19th when it was at the garage.
I hope to contact someone this week to check out the situation.
CarsUK says
If you are concerned you should speak to Peugeot Customer Care on 0845 200 1234. And I’d be questioning the bill for the fix on your car with your Peugeot dealer.
Mark Colgan C1OC says
In reply to Jo
I very much doubt you have a problem.
The way to be sure is to look at the accelerator pedal, if you just see a bog standard pedal with a cable running through the bulkhead, then you are in the clear. If it’s connected to a black box, then it MIGHT be a problem car (there are two types of electronic pedal, one type is ok).
Jo says
I have a manual 107 verve 09, I just contacted my dealer and they have not had any information on the cars that have been recalled yet. They said that my model is not fitted with ESP – they think? Does anyone elso know if they are or where I can find out from? Thanks – it’s just I ad a issue this morning could be totally unrelated but it make me wonder?
CarsUK says
Not an impressive response from your dealer. You should call Peugeot Customer Care on 0845 200 1234, give them your VIN number (you’ll find it on your V5 registration document) and ask them if your car has ESP. And look for a new dealer if you buy another Peugeot!
Dr Edward Lavin says
I recently gave my 3 year old Peugeot 107 to my daughter. This morning I read in my paper about a recall for this age of 107. Calling the dealer where I bought it they said “Recall. What recall?” So I went on the Peugeot website and there’s lots of adverts for new peugeots but not a word about a recall. Is my daughter driving a dangerous car?
CarsUK says
No, just a car with a very small possibility of developing a fault. The only 107s affected are fitted with the 2-Tronic semi automatic gearbox or Manual gearbox cars fitted with ESP. If your daughter’s car fits this description check out the advice on Cars UK on the sticky accelerator fault, and if you want more information call Peugeot Customer Care on 0845 200 1234.